ctj77 Privacy Policy
Your privacy matters to ctj77. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a ctj77 player in Bangladesh.
Our Core Privacy Commitments
1. Introduction
ctj77 ("ctj77", "we", "us", "our") operates the online casino and sports betting platform accessible at ctj77.pro ("Platform"). We are committed to protecting and respecting the privacy of every person who uses our Platform. This Privacy Policy describes the categories of personal data we collect, the purposes for which we process that data, the circumstances in which we may share it with third parties, the measures we take to keep it secure, and the rights available to you in relation to your personal data.
This Privacy Policy applies to all personal data collected through the ctj77 Platform, including data collected during account registration, gameplay, deposits and withdrawals, customer support interactions, and any other use of our services. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy covers only data processed by ctj77 through the ctj77.pro Platform. It does not apply to third-party websites, payment processors, or game providers — each of which operates under its own independent privacy policy. ctj77 is not responsible for the privacy practices of third-party services even where links to such services are present on the Platform.
2. Information We Collect
ctj77 collects personal data through three primary channels: information you provide directly when registering and using the Platform, information collected automatically as you interact with our services, and information received from third-party partners involved in payment processing or identity verification. Below we describe each category in detail.
Information You Provide Directly
When you create an account, complete identity verification, make a deposit or withdrawal, or contact ctj77 support, you may provide us with the following categories of personal data:
- Identity data: full name, date of birth, nationality, and government-issued identification document details (e.g. National ID card, passport)
- Contact data: mobile phone number, email address, and residential address in Bangladesh
- Account credentials: username and encrypted password (ctj77 never stores passwords in plain text)
- Financial data: mobile wallet identifiers (bKash account number, Nagad number, Rocket number, Upay number), bank account details where applicable, and transaction records
- Support data: the content of any communications you send to ctj77 via email or chat, including attachments and screenshots you submit voluntarily
Information Collected Automatically
When you access and use the ctj77 Platform, our systems automatically record certain technical and behavioural data. This data is collected to maintain security, prevent fraud, improve Platform performance, and enhance your user experience:
- Device and connection data: IP address, device type, operating system, browser type and version, and mobile network information
- Usage data: pages and game sections visited, session duration, features used, bets placed, games played, and navigation patterns within the Platform
- Location data: approximate geographic location derived from your IP address (country and city level only; ctj77 does not collect precise GPS coordinates)
- Cookie and tracking data: session cookies, persistent cookies, and similar tracking technologies as described in Section 6 of this Policy
Information from Third-Party Partners
ctj77 may receive personal data about you from third parties, including payment processors (such as bKash, Nagad, and local banks) involved in verifying transaction authenticity, identity verification service providers engaged for KYC compliance purposes, and fraud prevention and anti-money-laundering screening services. ctj77 uses such third-party data solely for account verification, fraud prevention, and regulatory compliance — never for marketing without your explicit consent.
3. How We Use Your Information
ctj77 processes your personal data only for specific, legitimate purposes. The table below sets out the primary purposes for which we use your data and the corresponding legal basis or legitimate interest that justifies each use:
| Purpose | Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| Identity verification (KYC) and age confirmation | Legal obligation and legitimate interest (fraud prevention) |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention, security monitoring, and anti-money-laundering compliance | Legal obligation and legitimate interest |
| Customer support and dispute resolution | Legitimate interest (service quality) and legal obligation |
| Personalised promotions and bonus offers (with your consent) | Consent (you may withdraw consent at any time via account settings) |
4. How We Protect Your Data
ctj77 implements a multi-layered security framework to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our key technical and organisational security measures include:
SSL/TLS Encryption
All data transmitted between your device and ctj77 servers is encrypted using industry-standard SSL/TLS protocols
Firewall Protection
Enterprise-grade firewalls and intrusion detection systems continuously monitor all inbound and outbound traffic
Access Controls
Access to personal data is restricted to authorised ctj77 staff on a strict need-to-know basis; all access is logged and audited
Secure Data Storage
Personal data is stored on encrypted, access-controlled servers; passwords are stored as salted cryptographic hashes and are never held in plain text
Fraud Monitoring
Automated systems monitor account activity 24/7 for signs of fraud, account takeover, and suspicious transaction patterns
Staff Training
All ctj77 staff who handle personal data receive regular data protection and security awareness training
5. Sharing Your Information
ctj77 does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for each stated purpose:
Service Providers
ctj77 engages carefully selected third-party service providers who process personal data on our behalf under strict contractual data protection obligations. These include:
- Payment processors including bKash, Nagad, Rocket, Upay, and partner banks — for the sole purpose of processing your deposits and withdrawals
- Identity verification and KYC providers — for the purpose of confirming your identity and age in compliance with our eligibility requirements
- IT infrastructure and cloud hosting providers — who store and process Platform data under strict security and confidentiality agreements with ctj77
Legal and Regulatory Disclosure
ctj77 may disclose personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of ctj77, our players, or the general public. In all such cases ctj77 will disclose only the minimum amount of data required to satisfy the legal obligation.
ctj77 will never share your personal data with any third party for their own marketing, advertising, or commercial purposes without obtaining your explicit prior consent. If you receive unsolicited communications purporting to be from ctj77 but asking you to visit a different website or share login credentials, treat these as fraudulent and contact us immediately at [email protected].
6. Cookies and Tracking Technologies
ctj77 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to keep your session secure, and to help us understand how players use our services so we can continuously improve them. Cookies are small text files stored on your device by your browser when you visit the Platform.
Types of Cookies We Use
- Essential cookies: strictly necessary for Platform operation and user authentication — these cannot be disabled without breaking core Platform functionality
- Performance cookies: collect anonymised data about how visitors use the Platform (e.g. which pages are visited most, average session length) to help us improve the service
- Functionality cookies: remember your preferences such as language choice and display settings so you do not need to re-enter them on each visit
- Security cookies: help ctj77 detect and prevent fraudulent activity, account takeover attempts, and bot-driven access to the Platform
You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies will affect the functionality of the Platform and may prevent you from logging in or completing transactions. Continued use of the Platform following our cookie notice constitutes acceptance of our use of cookies as described in this Policy.
7. Payment Data and Financial Information
ctj77 takes the security of your financial data with the utmost seriousness. All payment transactions on the Platform are processed through encrypted, PCI-compliant payment channels. ctj77 does not store full payment card numbers, CVV codes, or full mobile banking PINs on its servers at any time.
When you use bKash, Nagad, Rocket, Upay, or a bank transfer to deposit or withdraw funds, ctj77 receives only the transaction confirmation and the masked identifier (e.g. the last four digits of your registered mobile wallet number) necessary to match the transaction to your ctj77 account. Full wallet credentials and bank account details are transmitted directly between your device and the respective payment service provider and are never passed through ctj77's servers in unencrypted form.
All deposit and withdrawal records are retained as part of ctj77's transaction audit trail for the minimum period required by applicable financial compliance obligations. These records are encrypted at rest and accessible only to authorised ctj77 compliance and finance personnel on a strictly need-to-know basis.
8. Your Data Rights
As a ctj77 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact ctj77 support at [email protected] with the subject line "Data Rights Request". ctj77 will respond to all valid data rights requests within a reasonable time period:
- Right of access: you may request a copy of all personal data ctj77 holds about you
- Right of rectification: you may request correction of any inaccurate or incomplete personal data we hold about you
- Right of erasure: you may request deletion of your personal data in circumstances where retention is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
- Right to restrict processing: you may request that ctj77 temporarily suspend processing of your data while a rectification or erasure request is under review
- Right to data portability: you may request that ctj77 provide your personal data in a structured, commonly used, machine-readable format
- Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time via your account settings or by contacting support
ctj77 will make every reasonable effort to fulfil your data rights request promptly. Please note that certain rights are subject to exceptions — for example, ctj77 cannot erase data that it is legally required to retain for anti-money-laundering, fraud prevention, or tax compliance purposes. Where an exception applies, ctj77 will explain the reason in writing.
9. Data Retention
ctj77 retains your personal data for as long as your account remains active and for such additional period as is required by applicable law or legitimate business necessity. The following general retention principles apply: account registration data and identity verification records are retained for the duration of the account relationship and for a minimum period thereafter as required by financial compliance regulations; transaction records (deposits, withdrawals, betting history) are retained for a minimum period as required by applicable financial record-keeping obligations; customer support communications are retained for a reasonable period sufficient to resolve any related dispute or regulatory inquiry.
When personal data is no longer required for any of the above purposes and no legal retention obligation applies, ctj77 will securely delete or anonymise that data. If you close your ctj77 account, your active profile data will be deactivated immediately; however, transaction records and identity verification data required for legal compliance purposes will be retained for the applicable minimum period before secure deletion.
10. Children's Privacy and the 21+ Rule
The ctj77 Platform is strictly for adults aged 21 years and above. ctj77 does not knowingly collect personal data from any individual under the age of 21. Our registration process includes age verification steps, and any account found to be held by a person under 21 will be immediately closed and all associated data deleted in accordance with our data retention policy.
If you are a parent or guardian and believe that a person under the age of 21 has registered an account on ctj77 or provided personal data to ctj77 without your knowledge, please contact us immediately at [email protected]. ctj77 will investigate the report promptly and, if confirmed, will permanently close the account and securely delete all associated personal data without delay.
11. Third-Party Links
The ctj77 Platform may display the names or branding of third-party payment providers (such as bKash and Nagad) and game providers (such as Pragmatic Play and Evolution Gaming) in the context of the services they provide on the Platform. ctj77 is not responsible for the privacy practices of any third-party service, and this Privacy Policy does not apply to any website, application, or service operated by a third party. We encourage you to review the privacy policy of any third-party service you use in connection with ctj77.
12. Changes to This Privacy Policy
ctj77 reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform services. When material changes are made, ctj77 will notify registered players via the contact details associated with their account and will publish the revised Privacy Policy on this page with an updated "Last Updated" date.
Your continued use of the Platform after any update to this Privacy Policy takes effect constitutes your acceptance of the revised policy. If you do not accept the revised Privacy Policy, you must stop using the Platform. You may also request account closure at any time by contacting ctj77 support.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ctj77 processes your personal data, please contact our support team. We aim to acknowledge all privacy-related enquiries promptly and to provide a substantive response within a reasonable time. Our support team is available 24 hours a day, 7 days a week.
Privacy enquiries email: [email protected]
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